Money Back Guarantee Policy

At XYRALVON, we are committed to ensuring the utmost satisfaction of our valued customers. Our Money Back Guarantee policy is designed to provide you with peace of mind and confidence in your purchases. Please review the details of our policy outlined below to understand the scope and conditions of our guarantee.

Eligibility for Refund

• Products eligible for refund must be returned within 30 days of the purchase date.
• Items must be in their original condition and packaging, with all accessories included.
• Proof of purchase, such as a receipt or order confirmation, must be provided to process a refund request.

Non-Refundable Items

• Gift cards and vouchers are non-refundable.
• Customized or personalized items cannot be returned for a refund.
• Discounted or clearance items are not eligible for the Money Back Guarantee.

How to Initiate a Refund

To initiate a refund request, please follow these steps:

1. Contact our customer service team at support@xyralvon.com to obtain a Return Authorization Number (RAN).
2. Package the item securely, including the RAN and a copy of the proof of purchase.
3. Ship the item back to our returns department at the following address:
XYRALVON Returns Department
123 Business Lane
Suite 456
Metropolis, CA 90001

Processing Time

Once your returned item is received and inspected, we will notify you regarding the status of your refund. Please allow up to 10 business days for the refund to be processed. The refund will be issued to the original method of payment.

Contact Information

If you have any questions or need further assistance, please do not hesitate to contact our support team at (800) 555-1234. Our customer service representatives are available Monday through Friday, from 9:00 AM to 5:00 PM PST.

Thank you for choosing XYRALVON. We are dedicated to providing you with exceptional service and support.